Effective Date: 01-05-2026
Website Name: Vapour Union
Website URL: www.vapourunion.com

At Vapour Union, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, or contact us.

By using this website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information when you use our website, including:

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Payment details
  • Order history
  • IP address
  • Browser and device information
  • Any information you provide through contact forms or customer support enquiries

We may also collect non-personal information such as website usage data, page visits, and browsing behaviour through cookies and analytics tools.

2. How We Use Your Information

We use your information to:

  • Process and fulfil orders
  • Deliver products and services
  • Communicate with you about your order
  • Respond to enquiries and support requests
  • Improve our website, products, and customer experience
  • Send important service updates
  • Prevent fraud and maintain website security
  • Comply with legal and regulatory obligations

Where permitted, we may also use your information to send marketing emails or promotional offers. You can unsubscribe from marketing communications at any time.

3. Payment Information

When you make a purchase, payment information may be processed through secure third-party payment providers. We do not store full payment card details on our website unless explicitly stated by the payment processor’s system.

We recommend reviewing the privacy policies of any payment providers used on the website.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your browsing experience, understand website traffic, remember user preferences, and support website functionality.

Cookies may be used for:

  • Website performance
  • Shopping cart functionality
  • User preferences
  • Analytics and traffic monitoring
  • Marketing and advertising purposes

You can control or disable cookies through your browser settings. However, some parts of the website may not function properly if cookies are disabled.

5. Sharing of Information

We do not sell your personal information. However, we may share your information with trusted third parties where necessary, including:

  • Payment processors
  • Delivery and shipping partners
  • Website hosting providers
  • Analytics providers
  • Marketing service providers
  • Legal or regulatory authorities where required by law

These third parties only receive the information necessary to perform their services and are expected to keep your information secure.

6. Age-Restricted Products

Our website is intended for adults only. We do not knowingly collect personal information from individuals who are below the legal age required to purchase age-restricted products in their jurisdiction.

By using this website, you confirm that you are of legal age to access and purchase such products where applicable.

7. Data Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, misuse, loss, disclosure, or alteration. However, no online platform can guarantee complete security, and you use the website at your own risk.

8. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, including order processing, record keeping, legal compliance, dispute resolution, and business operations.

9. Your Rights

Depending on your location and applicable laws, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Object to or restrict certain processing
  • Withdraw consent for marketing communications
  • Request a copy of the personal data we hold about you

To exercise any of these rights, please contact us using the details below.

10. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those external websites. We encourage you to review their privacy policies separately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or website features. Any updates will be posted on this page with a revised effective date.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Vapour Union
Email: info@vapourunion.com
Phone: +447501115686
Address: 4 Sunny Avenue Bury Greater Manchester BL9 6PF