Effective Date: 01-05-2026
Website Name: Vapour Union
Website URL: www.vapourunion.com

Welcome to Vapour Union. These Terms & Conditions govern your use of our website and the purchase of products from our store. By accessing this website or placing an order, you agree to be bound by these Terms & Conditions.

1. About Us

This website is operated by Vapour Union. Throughout the site, the terms “we”, “us”, and “our” refer to Vapour Union. We offer this website, including all information, tools, and services available from this site, subject to your acceptance of these Terms & Conditions.

2. Eligibility to Use This Website

Our products are intended for adult customers only. By using this website and placing an order, you confirm that you are of the legal age required in your jurisdiction to access and purchase age-restricted products.

We reserve the right to carry out age verification checks before accepting or dispatching any order. We may cancel or refuse any order where we reasonably believe age requirements have not been met.

3. Products

We make every effort to ensure that product descriptions, images, pricing, and availability are accurate. However, product images are for illustrative purposes only, and actual packaging, colours, or product details may vary slightly.

All products are subject to availability. We reserve the right to withdraw, discontinue, or amend any product at any time without notice.

Where any product is restricted, regulated, or unavailable in a particular area, it is the customer’s responsibility to ensure that the product can lawfully be purchased, delivered, and used in their location.

4. Orders

When you place an order through our website, you are making an offer to purchase the selected products. All orders are subject to acceptance and availability.

After placing an order, you may receive an email confirming that we have received your order. This does not mean that your order has been accepted. Acceptance of the order takes place when we dispatch the goods, unless we notify you otherwise.

We reserve the right to refuse, cancel, or limit any order for any reason, including pricing errors, stock issues, suspected fraud, suspected breach of these Terms, or failure to satisfy age-verification requirements.

5. Pricing and Payment

All prices displayed on the website are shown in pound unless otherwise stated.

We aim to ensure all pricing is accurate, but errors may occasionally occur. If we discover an obvious pricing error, we reserve the right to cancel the order and refund any amount paid.

Payment must be made in full at the time of order using the payment methods available on the website. Orders will not be processed until payment has been successfully received.

6. Delivery

We will aim to process and dispatch orders within the estimated timeframe shown on the website or at checkout. Delivery times are estimates only and are not guaranteed unless expressly stated.

Delivery delays may occur due to courier issues, stock availability, address errors, age-verification checks, high order volumes, or circumstances beyond our reasonable control.

It is the customer’s responsibility to ensure that the delivery address provided is accurate and complete. We are not responsible for delays, failed delivery, or additional costs caused by incorrect address details.

7. Risk and Ownership

Risk in the goods passes to you upon delivery to the address provided in your order.

Ownership of the goods remains with us until full payment has been received and cleared.

8. Cancellations

If you are a consumer and the law in your location gives you a right to cancel, that right will apply subject to any legal exceptions.

For eligible online consumer purchases, cancellation requests must usually be made within the applicable cooling-off period starting from the day after you receive the goods.

To exercise any cancellation right, you must notify us clearly in writing by email or through the contact details provided on the website.

9. Returns and Refunds

If you receive a faulty, damaged, incorrect, or not-as-described item, please contact us as soon as possible with your order number and supporting details.

Returned items must be sent back in accordance with our return instructions. Unless the item is faulty or we agree otherwise, the customer may be responsible for return shipping costs where permitted by law.

For hygiene, safety, and product integrity reasons, we may refuse returns for sealed items that have been opened, unsealed, used, tampered with, or are otherwise unsuitable for return.

Refunds, where approved, will be processed to the original payment method within a reasonable time.

Nothing in these Terms affects any non-excludable consumer rights you may have under applicable law.

10. Faulty or Incorrect Goods

If a product is faulty, damaged, or not what you ordered, please contact us promptly. We may request photographs, batch information, or return of the product to assess the issue.

Where a fault or error is confirmed, we may offer a replacement, refund, store credit, or other appropriate remedy in line with applicable consumer law.

11. Account and Website Use

You agree not to misuse this website, interfere with its operation, attempt unauthorised access, upload harmful material, or use the site for unlawful or fraudulent purposes.

You are responsible for ensuring that any information you provide to us is accurate, current, and complete.

We reserve the right to suspend or block access to the website where we reasonably believe misuse, fraud, abuse, or unlawful activity has occurred.

12. Promotions and Discount Codes

Promotions, offers, and discount codes are subject to availability and may be withdrawn or amended at any time.

Unless otherwise stated, discount codes cannot be combined, exchanged for cash, applied retrospectively, or used on excluded items.

We reserve the right to cancel any promotion where misuse, technical error, or abuse is suspected.

13. Intellectual Property

All content on this website, including text, branding, logos, graphics, images, design elements, and website layout, is owned by or licensed to us unless otherwise stated.

You may not copy, reproduce, distribute, modify, publish, or commercially exploit any part of this website without our prior written permission.

14. Third-Party Links

This website may contain links to third-party websites or services. These are provided for convenience only.

We are not responsible for the content, availability, privacy practices, or terms of third-party websites, and accessing them is at your own risk.

15. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential loss arising out of or in connection with your use of this website or purchase of products from us.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded, including liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or breaches of mandatory consumer rights.

16. Privacy

Your use of this website is also subject to our Privacy Policy, which explains how we collect, use, and protect your personal information.

17. Changes to These Terms

We may update or amend these Terms & Conditions at any time. Any changes will take effect when posted on this page.

It is your responsibility to review these Terms periodically before using the website or placing an order.

18. Contact Us

If you have any questions about these Terms & Conditions, please contact us:

Vapour Union
Email: info@vapourunion.com
Phone: +447501115686
Address: 4 Sunny Avenue Bury Greater Manchester BL9 6PF